There are several factors to consider when you invest in precious metal. Bullion Direct offers a variety of features to aid you through the investment process and help your portfolio grow. Bullion Direct does not require a minimum order. They insure all shipments, and they offer excellent customer service.
Bullion Direct’s precious metal inventory is located in the catalog found on their website. This web service offers gold, silver and platinum bullion. We were a little disappointed that the bullion selection was not larger, but it was adequate, especially if you are interested in gold or silver. When you choose a specific product, the webpage displays the product’s specifications such as the weight, condition, denomination, content and size. The webpage also provides a brief description about the product and its price.
This precious metal exchange service doesn't offer any numismatic products, which we were disappointed to see. These types of products are ideal for coin collectors or for those looking to diversify their precious metals portfolio. Bullion Direct did not offer any commemorative or pre-1933 coins. Their focus is on investing in bullion for retirement funds or savings.
You can purchase your bullion through the catalog or through Nucleo Exchange. Nucleo Exchange is the cheapest way to buy your products, but they both offer competitive prices and are located on the same website. Through this exchange program, you can buy or sell your bullion from other companies anonymously. Bullion Direct does all the work and you receive the product.
Navigation throughout this precious metal website was difficult at times. The homepage became overwhelming because it was covered with information that was constantly changing. However, once you were browsing through the catalog or other pages within the site, the constant change of information calmed down and the pages became more enjoyable to view.
A large database of articles is available on this website, which we found useful. The articles cover a wide range of topics such as investing, IRS reporting, security policies and information on how Nucleo Exchange works.
A personal check is the preferred payment of Bullion Direct. They do not accept electronic checks or cash. They also do not accept credit cards for products bought on Nucleo. Packages are fully insured and require a signature upon arrival. International shipping is not available for any product or order from this service.
Email and phone support are available through this web service. If sending your question or concern through email, you must fill out a pre-made form. Live chat is also available but only if you have an account and are logged in. This chat system is for general questions, and any inquiry for specific departments needs to be sent through email.
Both the catalog and Nucleo Exchange give this web service a large selection of products. Even though at times we had a difficult time navigating throughout the website, we were pleased with all the resources available to help you make smart investments. Bullion Direct is a good option if you are looking to invest in precious metal for the first time and want a few additional resources to aid you along your way.
Pros
This web service offers a vast selection of informational articles.
Cons
Bullion Direct will not accept an electronic check or cash as payment.
If you are looking for several investment resources to aid you, this service might be for you.